Cool features in this release include Automated Delivery Reminders, My Calendar, Suggest Routes, Estimated Arrival Times, Dashboard Notices and Login Help.
This keeps everyone informed of important Headlight announcements, updates and new features. After logging into Headlight, you’ll see an occasional notice that can be hidden at any time.
Lookup any customers and see approximate arrival times for the next delivery.
Let your customers access delivery schedules online at any time. It includes a professionally designed PDF calendar perfect for printing. No need to hand out new schedules every time the delivery route changes.
Many people call to ask “Hey, when’s my next delivery?” You can provide answers 24/7/365 and reduce inbound calls by using email reminders instead. Customers first receive a personalized email invitation. After accepting the invitation, they can update reminder preferences any time using a personalized web page.
Customer service means many different things to people. Our philosophy is providing the assistance necessary to help clients get things done quickly. In many, many cases, the single best way of making this happen is through email support, not phone support.
Can’t login to Headlight? Five quick solutions.