NEW FEATURE: Automated Delivery Reminders

Comments Comments Off on NEW FEATURE: Automated Delivery Reminders by on May 26, 2009

Many people call to ask “Hey, when’s my next delivery?” You can provide answers 24/7/365 and reduce inbound calls by using email reminders instead. Customers first receive a personalized email invitation. After accepting the invitation, they can update reminder preferences any time using a personalized web page.

Watch a video explaining this feature


  1. Check Delivery tab for current
  2. Send an invitation to the
  3. Example Headlight


  1. Configure individual email settings. This is the “From:” address for
  2. Configure company email settings. Although invitations will appear to come from the individual user, this email server is used for all outbound
  3. Customize invitation and reminder

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