Chris Sciora is the founder and CEO of MobileIQ, a leading provider of fleet management and customer service solutions for fleet-centric companies. Over the past 15 years Chris has worked as a professional in the mapping/GIS industry, conceived and built several highly successful fleet management software solutions, and served as a fleet and routing expert […]
This is when the new routes will start running. Everything else in the game plan schedule works backwards from this date, so it’s critical to write it down and share it with everyone. Some people prefer Monday, some prefer Friday. It really makes no difference what day of the week is selected as long as […]
Before getting started, establish clear goals for the project. You might be interested in reducing overtime, balancing out workload between route days, eliminating trucks or just simply cleaning up route overlap. Problems are guaranteed to arise when one or more goals conflict with each other. Making decisions up front – and writing them down – […]
My Calendar is an upcoming Headlight feature designed to reduce inbound calls, improve delivery rates and leverage email communication. Delivery customers can view their schedule online, print a 12 month calendar, sign up for automated reminders and more. It includes a dedicated web page for collecting email addresses and easily handles thousands (or tens of […]
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These 14 Secrets of Smarter (Not Harder) Route Balancing came from the toughest and best kind of teacher: real world experience. If you have been a part of even one route balancing project, you probably already know a lot of these critical steps. But unless you’ve done hundreds of these types of projects, chances are […]
