[UPDATE] Suggest Routes

Comments Off by MobileIQ on September 17, 2015

We’ve just released a new and improved version of Suggest Routes. The recommendations are better and it’s much easier to visualize suggestions on the map. If you’re already familiar with this feature, there are two major changes to know about:
1. Better Suggestions
Suggestions are made by considering nearby route day groups to find the best options. [...]

Routing API: Optimize Daily Routes

Comments Off by MobileIQ on June 8, 2015

This allows 3rd party applications to use Headlight to optimize daily routes and retrieve the results. The billing system, CRM or driver handheld devices can be updated with the optimized routes before the routes are run in the morning.
It’s a convenient way to automate the process of optimizing routes every day.
Endpoint
The endpoint is https://applications.gomobileiq.com/routes/optimize

Parameters
Default
Description

key

Headlight API [...]

Updating Service Times

Comments Off by MobileIQ on January 1, 2015

Every delivery or service call takes some amount of time to complete. In Headlight, that’s known as the service time (or premise time). It’s the number of minutes required to complete the delivery or service call. Service times are important for determining the arrival time (ETA) for each delivery during the day and estimating how long the route will take to complete.

Updating Business Hours & Closed Times

Comments Off by MobileIQ on January 1, 2015

Many businesses have restrictions when deliveries can be made either because the business isn’t open or won’t allow vendors onsite during certain times. These restrictions are often collected manually using different formats (e.g. military time, am/pm, English phrases, etc). They must be standardized to allow importing into Headlight Route Planner from a spreadsheet or CSV [...]

Setup Fleet Manager for Windows

Comments Off by MobileIQ on January 1, 2015

Headlight can run from any standard browser like Firefox, Safari, Chrome and Internet Explorer, but using the Fleet Manager application takes an extra couple of steps. You’ll need to configure a Remote Desktop Connection (RDC) to run Fleet Manager. This utility come with all versions of Windows and the setup instructions are similar.
Note: Click here [...]

Setup Fleet Manager for OSX

Comments Off by MobileIQ on January 1, 2015

Headlight can run from any standard browser like Firefox, Safari, Chrome and Internet Explorer, but using the Fleet Manager application takes an extra couple of steps. You’ll need to configure a Remote Desktop Client (RDC) to run Fleet Manager. This free component can be downloaded from Microsoft and the setup instructions are the same [...]

Smart Sync Developer Instructions

Comments Off by MobileIQ on July 1, 2012

Every HeadlightTM account includes a secure FTP dropbox for receiving customer, delivery and product information. The Headlight Data BridgeTM checks your dropbox every night and performs a “smart synchronization”.

NEW FEATURE: Interactive Reporting

Comments Off by MobileIQ on June 23, 2012

Check out Headlight’s brand new Reports Tab. In addition to displaying lists of customers that meet different criteria, these reports are also interactive. Show the map location by clicking the account ID or use the Edit link to update the account information. You’ll also find examples of custom reports and MobileIQ’s route balancing project forms.

NEW FEATURE: Geocoding enhancements

Comments Off by MobileIQ on March 27, 2012

The latest Headlight release includes some major enhancement for getting customers pinned (aka geocoded) on the map correctly. It includes reporting tools for identifying mispinned accounts, ability to view individual route days and using Google Maps for all address lookups.

NEW FEATURE: Smart Sync Enhancements

Comments Off by MobileIQ on July 28, 2011

The latest Headlight release includes some new features that will help you keep the route information up-to-date. Most of you already use Smart Sync to transfer information between the billing system and Headlight. Depending on the vendor, it may even be happening automatically behind the scenes each night.
The problem was users often forget to [...]

Cancel your Headlight account

Comments Off by MobileIQ on September 20, 2010

This screencast explains how to cancel your Headlight account.
Note: Once your account is canceled, all your project information will be immediately and permanently deleted. If you have a paying account you won’t be charged again but you are responsible for any charges already incurred.

Get the Flash Player to see this content.

var params = { [...]

Using Search & Replace

Comments Off by MobileIQ on May 27, 2010

You can make global changes to the Headlight database using Fleet Manager. The basic steps are enabling edit from the customer view and using Search & Replace to update specific fields.

Headlight signup process

Comments Off by MobileIQ on March 23, 2010

This screencast covers the Headlight signup process and addresses some common problems.

NEW FEATURE: Quick Route

1 comment by MobileIQ on February 11, 2010

Need to quickly plan a route? These 25 orders were routed in less than thirty seconds!!!

The driving mileage also dropped by 85 miles and saved 2 1/2 hours of route time. Just click on any ETA link in the left sidebar to show orders for a single route day. Use the Quick Route dialog to optimize and get driving directions in seconds. When everything’s ready, just print from your browser and hand it to the driver.

NEW FEATURE: Print Driving Directions

Comments Off by MobileIQ on November 9, 2009

Headlight lets you print maps, driving directions and delivery instructions for any route day. It’s a great help for the drivers, especially when making deliveries or service calls to a new area.

NEW FEATURE: Route Paths

Comments Off by MobileIQ on October 16, 2009

Headlight now lets you show route paths. Just click on any ETA link in the left sidebar. Headlight will instantly filter the view to only show deliveries on the same route and date (i.e. one route day). The matching route path shows every stop in sequence. It’s a great way to quickly see how a route is being driven.

Converting spreadsheet data to CSV format

Comments Off by MobileIQ on August 18, 2009

CSV stands for Comma Separated Values, sometimes also called Comma Delimited.
A CSV file is a specially formatted plain text file which stores spreadsheet or basic database-style information in a very simple format, with one record on each line, and each field within that record separated by a comma. It’s important that the individual “records” within [...]

NEW FEATURE: Unpinned Customer Filter

Comments Off by MobileIQ on July 24, 2009

Quickly identify contacts that aren’t pinned to street address and correct them.

NEW FEATURE: Reorganized Setup Menu

Comments Off by MobileIQ on July 24, 2009

My Info and Setup have been merged into a single item called “Setup”. All account information is quickly accessible from the four main tabs: My Info, Settings, Import/Export and Billing. It’s much easier to navigate.

NEW FEATURE: Import Data Wizard

Comments Off by MobileIQ on July 24, 2009

Importing has been completely overhauled to make importing files quick and easy. After you select a file, Headlight automatically matches fields and flags records that can’t be imported. Smaller jobs are geocoded in real-time, so map symbols appear instantly.

Importing delivery and route data into Headlight

Comments Off by MobileIQ on July 6, 2009

Learn how to import deliveries and service calls into Headlight for route planning.

AVG antivirus conflicts with Route Balancing applications

Comments Off by MobileIQ on June 18, 2009

Learn how to change AVG settings to run Headlight Route Balancing applications

NEW FEATURE: Dashboard Notices

Comments Off by MobileIQ on May 26, 2009

This keeps everyone informed of important Headlight announcements, updates and new features. After logging into Headlight, you’ll see an occasional notice that can be hidden at any time.

NEW FEATURE: Estimated Arrival Time

Comments Off by MobileIQ on May 26, 2009

Lookup any customers and see approximate arrival times for the next delivery.

NEW FEATURE: My Calendar

Comments Off by MobileIQ on May 26, 2009

Let your customers access delivery schedules online at any time. It includes a professionally designed PDF calendar perfect for printing. No need to hand out new schedules every time the delivery route changes.

Watch a video explaining this feature