Headlight Release 2009.05.25

Comments Off by MobileIQ on May 26, 2009

Cool features in this release include Automated Delivery Reminders, My Calendar, Suggest Routes, Estimated Arrival Times, Dashboard Notices and Login Help.

Categories: Announcements

NEW FEATURE: Dashboard Notices

Comments Off by MobileIQ on May 26, 2009

This keeps everyone informed of important Headlight announcements, updates and new features. After logging into Headlight, you’ll see an occasional notice that can be hidden at any time.

NEW FEATURE: Estimated Arrival Time

Comments Off by MobileIQ on May 26, 2009

Lookup any customers and see approximate arrival times for the next delivery.

NEW FEATURE: My Calendar

Comments Off by MobileIQ on May 26, 2009

Let your customers access delivery schedules online at any time. It includes a professionally designed PDF calendar perfect for printing. No need to hand out new schedules every time the delivery route changes.

Watch a video explaining this feature

NEW FEATURE: Automated Delivery Reminders

Comments Off by MobileIQ on May 26, 2009

Many people call to ask “Hey, when’s my next delivery?” You can provide answers 24/7/365 and reduce inbound calls by using email reminders instead. Customers first receive a personalized email invitation. After accepting the invitation, they can update reminder preferences any time using a personalized web page.

Watch a video explaining this feature

Email support rocks for web applications

Comments Off by Chris Sciora on May 15, 2009

Customer service means many different things to people. Our philosophy is providing the assistance necessary to help clients get things done quickly. In many, many cases, the single best way of making this happen is through email support, not phone support.

Categories: TOPICS

Headlight won’t let me login

Comments Off by MobileIQ on May 4, 2009

Can’t login to Headlight? Five quick solutions.